Website Design/Provider
Website and website design providers have been an integral part of the DCAs ever since the Awards' inception. As in 2011, two providers dominated the category this year.
Website Design/Provider
eBizAutos, a company that has been a very strong player in past years, won its first-ever Diamond Award in the category. “Website results and top performance are paramount for dealers … The trust and confidence clients have with our dealership websites and services, combined with the results dealers see year after year with using eBizAutos, sets us apart from the crowd,” stated Derek West, vice president of advertising and communications for eBizAutos.
Dealer.com, another consistently strong performer in this category over the years, walked away with the Platinum Award for 2012. “Dealer.com’s ability to innovate is driven from an intense understanding of consumer purchasing behavior and industry trends and influences, coupled with a deep expertise in technology,” said Eliza Kelly, vice president of marketing for Dealer.com. “We are incredibly grateful and proud to be recognized by the industry for our commitment to innovation and dedication to our clients. We look forward to maintaining this momentum for years to come as we continue to create innovative solutions, develop forward-thinking marketing strategies and provide award-winning customer satisfaction."
Company | Award | Score |
eBizAutos | Diamond | 107 |
Dealer.com | Platinum | 96.9 |
Group Average | 95.2 |
Vol. 9, Issue 4
More Dealer Ops

Ladies and Gentlemen, This Is a Dealership: Why the Fundamentals Still Decide Who Wins
A teaching moment by a legendary football coach happens to apply perfectly in the auto retail space. Learn what it is and how to use it to your store’s advantage.
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Timing the Market Can Hurt Long-Term Program Performance
For dealer-owned reinsurance entities, avoiding volatility entirely can mean falling behind inflation and missing market rebounds that drive long term surplus growth. Missing just a handful of strong market days can materially impact cumulative returns—an important reminder for long horizon trust and investment strategies.
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Dealer Ads and the FTC
The agency has made it clear in recent enforcement actions and warnings, in auto retail and other industries, that advertised prices must include all nonoptional costs to the consumer.
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Used Autos Supply Dwindles
The March shopping surge, despite high prices, cut into inventory by the most since the thick of the pandemic, Cox Automotive analysts calculated.
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Managing Risk Effectively Through Changing Times
The variables influencing risk pricing have changed significantly over the past five years. Being proactive and responsive to emerging trends is not optional but essential.
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Survey Reveals What Won't Fix What's Breaking Car Sales
AutoPayPlus says extra-long auto loans are trapping consumers and threatening the dealer trade-in cycle, and that the industry is leveraging the wrong tools to combat high MSRPs.
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IA American Appoints Two Execs
Senior vice presidents of the company's agent and dealer channels chosen to support general agents and help auto dealers with sales and performance.
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Cox Automotive Acquires Inspection Firm
Full ownership of Alliance Inspection Management, or AiM, meant to unlock growth for Manheim inspection capabilities
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Assurant Expands Partnership With Holman
Extended collaboration delivers training, products and performance development to 30 newly acquired Holman dealerships
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Franchises, Throughput Down in First Half
A handful of states see franchise growth through June, while EV sales per store boost overall business in U.S.
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